1. Which one from the expression below is a formal English language?
a. They’ve made fewer mistakes.
b. I don’t believe that the results are accurate.
c. We regret to inform you that the delivery will be delayed.
d. It was raining cats and dogs.
a. They’ve made fewer mistakes.
b. I don’t believe that the results are accurate.
c. We regret to inform you that the delivery will be delayed.
d. It was raining cats and dogs.
2. The words below are the names of items you will find in an office, except…
a. Lawnmower
b. Computer
c. Filing cabinet
d. Fax machine
3. Which one of the options below is an example of salutation?
a. Dear Sir or Madam
b. Allow me to introduce myself
c. I appreciate your quick response
d. I hope you're doing well
4. Which one of the options below is a part of a memo?
a. Name of sender and recipient
b. CC
c. BCC
d. Signature
5. Which one of the options below is an example of expression of complaint?
a. I really appreciate you taking the time to write me a letter of reference for the job at Acme Retail.
b. Will you please send us the price list of your electrical equipment?
c. This letter is to notify you about a problem I am having with the computer that I bought at your store on the 25th of January.
d. In response to your enquiry, please find attached to this email our price list.
6. Which one of the options below is not an essential part of a CV?
a. Hobbies and interests
b. Employment history
c. Personal details
d. Background of education
7. Which one of the options below is an expression of making an appointment?
a. I’m sorry, I won’t be able to make it on Sunday.
b. Would it be possible to arrange another time later in the week?
c. When would be a good time to meet you?
d. That’s perfect. See you on Wednesday at 10.
8. Which one from the expression below is a formal English language?
a. I’m happy to say that my proposal was accepted.
b. You should do whatever you have to as soon as you can.
c. Don't send anything off until you're told to.
d. Essential measures should be undertaken at the earliest opportunity.